Frequently Asked Questions

We do not have safe deposit boxes at any of our locations. 

You can make an appointment to visit any LOC Credit Union branch, and you are encouraged to do so.  You can use our online Appointment tool to check availability and to schedue your appointment.  You will receive an email and/or text confirmation of your appointment date and time.

Make an Appointment

We do not have coin machines at any of our locations.

Yes, LOC has a notary public available and staff trained to provide signature guarantees for stock transfer amounts up to $100,000. The service is provided free of charge to members and no appointment is necessary.

We do not offer foreign currency services, including the buying or exchange of euros. 

You can close your account by visiting one of our branches.  You can also call and request the paperwork be sent to through DocuSign. 

Wire transfers are electronic transfers of funds; usually involving large dollar amounts. When wiring money to LOC however, intermediate corporate credit union information must also be included. Wiring into LOC is a three-step process.

Step 1 Wire to:
Alloya Corporate Federal Credit Union
Naperville, IL
ABA/Routing Number 271987635

Step 2 Further Credit to:
LOC Federal Credit Union
Farmington, MI
Account 272479812

Step 3 Final Credit to:
Account Holder(s) Name - Please include all joint owners listed on the account
Member’s Account Number

Ask the receiving financial institution for their wiring instructions before wiring out of LOC. They may also need more information than just your routing and account number. There is a charge for outgoing wire transfers.

First time check orders must be in writing – by fax, mail or in person.

Reordering checks may be done through Harland Clarke by phone, 877.585.8777, in Digital Baking or online at www.ordermychecks.com. The starting check number for the next box is required and no change of name or address is permitted. Reordering checks with name or address changes may be done by phone by calling 800.837.4562 or by fax at 248.473.9960.

Sales of paper Savings Bonds ended on December 31, 2011. An online account can be used to purchase electronic ones through Treasury Direct. Click on the EE/E Bonds link for EE Bond rates and information. Click on the I Bond link for I Bonds. Your online account can be used for one-time or recurring purchases.

You are welcome to redeem your paper Savings Bonds at an LOC branch. There is a three month interest penalty if the bond is cashed before five years. It takes about eighteen years for paper EE bonds to reach face value (they used to cost half the face value to purchase) and they now offer a guaranteed rate of return. The day the paper EE bond reaches face value is what most people call the maturity date. Both EE and I bonds earn interest for thirty years, so the bonds at final maturity will be worth more than their face value.

You can stop paper statements by enrolling in Digital Banking and signing up for eStatements. Once you have enrolled. simply click on the eDocs tab to change your statement preference from paper to electonric.

Please note that if you have more than one account/member number, you will only be able to enroll the account used to register for digital banking.  Please contact us to enroll your other account. 

LOC members enjoy fee-free deposits and withdrawals at ATMs in the CO-OP network.  Find one near you. Otherwise a $1.50 fee applies.  A $2 inquiry fee applies to all machines not owned by LOC.

There is no fee when using your LOC card at an LOC ATM.

You can view our complete fee schedule here.

If you are a Digital Banking user, you can find your account number after you successfully login. This information is found on the Account Details. If you are looking for an account number to set up automatic deposits to or payments from you account, please make sure you are using the MICR account number format.  For checking accounts, your MICR account number either begins with 71047, 108000 or 13000000. 

If you are looking for your account (member) number so you can register for Digital Banking, this information would have been provided to you at the time you opened your account, likely on a membership card or on your account documents.  If you need asssitance, please give us a call.